me903 Privacy Policy — How We Handle Your Data

me903 operates the online gaming platform at me903.vu, which provides casino games, sports betting, eBingo, and related services to players in the Philippines. As part of operating these services, we collect and process certain personal information about our registered users.

This policy is written in plain language to help you understand exactly what happens with your data. If you have questions after reading it, our support team is available at [email protected] at any time.

We collect different types of information depending on how you interact with the me903 platform:

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or health data unless specifically required by law or responsible gaming regulations.

me903 uses the personal data we collect for the following purposes:

• Account management: Creating, maintaining, and securing your me903 account, including OTP-based login verification.
• Identity verification (KYC): Verifying that you are who you say you are, that you meet the 21+ age requirement, and that you are based in the Philippines.
• Payment processing: Handling deposits and withdrawals in Philippine Peso through your chosen payment channels.
• Platform operation: Delivering games, settling sports bets, operating eBingo sessions, and recording your win and loss history accurately.
• Security and fraud prevention: Detecting unusual account activity, preventing unauthorised access, and identifying potential fraudulent behaviour.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling behaviour and applying any self-imposed limits you have set on your account.
• Customer support: Responding to queries, resolving disputes, and processing requests submitted to [email protected].
• Platform improvement: Understanding how the platform is being used so that we can improve the experience for all players.

me903 does not sell your personal data. We share data with third parties only in the following limited circumstances:

• Payment processors: Financial data is shared with the payment infrastructure providers necessary to process your deposits and withdrawals. These providers are bound by their own security obligations.
• Identity verification providers: KYC verification may involve sharing document images with third-party identity verification services to confirm your identity.
• Game software providers: Transaction and session data relevant to specific games may be shared with the game providers whose content runs on the me903 platform, for fair play and settlement purposes.
• Legal compliance: me903 may disclose personal data if required to do so by applicable law, court order, or regulatory authority, including disclosures related to anti-money laundering obligations.

Any third party with whom we share data is required to handle it securely and use it only for the specific purpose for which it was shared. We do not share your data for advertising or marketing by third parties.

Protecting your personal information is a core priority for me903. We implement the following technical and organisational security measures:

• SSL encryption: All data transmitted between your browser or mobile device and the me903 platform is protected by SSL encryption. Look for the padlock icon in your browser's address bar.
• OTP verification: Login and sensitive account actions are protected by one-time password (OTP) verification sent to your registered contact.
• Access controls: Access to user data within our systems is limited to authorised personnel who have a legitimate need to handle it.
• Secure storage: Personal data and financial records are stored in secured environments and are not retained in plain text formats.

Despite these measures, no online system is completely immune to risk. You also play an important role in your own account security — keep your password confidential and do not share your OTP codes with anyone, including people claiming to be me903 staff.

me903 uses cookies and similar browser-based technologies to operate and improve the platform. Here is what we use them for:

• Session cookies: Keep you logged into your account during an active browsing session. These are deleted when you close your browser.
• Preference cookies: Remember settings you have chosen, such as display or language preferences.
• Analytics cookies: Help us understand which parts of the platform are used most often and where players encounter issues, so we can improve the experience.
• Security cookies: Assist with fraud detection and account protection by recognising your device during login.

You can manage or block cookies through your browser settings. Note that disabling certain cookies — particularly session cookies — may affect your ability to log in or use platform features properly.

As a registered me903 player and as a data subject, you have the following rights regarding your personal information:

• Right to access: You can request a copy of the personal data we hold about you.
• Right to correction: If any of your personal data is inaccurate or outdated, you can ask us to update it.
• Right to deletion: You can request that your personal data be deleted. This is subject to our legal obligations — we may be required to retain certain records such as transaction history for a specified period.
• Right to data portability: You can request a copy of your data in a structured, commonly used format where technically feasible.
• Right to object: You can object to specific processing of your data where your interests override our legitimate processing purposes.

To exercise any of these rights, contact our support team at [email protected]. We will respond to your request within a reasonable timeframe and may need to verify your identity before processing it.

We retain personal data for as long as your me903 account is active, and for a reasonable period afterwards to meet our compliance and legal obligations. Specifically:

• Account information is retained for the duration of your registration plus any required post-closure compliance period.
• Transaction records, including deposits, withdrawals, and bet history, are retained as required for anti-money laundering and financial record-keeping purposes.
• Identity verification documents are retained for the period required by applicable regulations.
• Session and technical logs may be retained for a shorter period for security and fraud detection purposes.

When data is no longer required for any of these purposes and there is no legal obligation to retain it, we take steps to securely delete or anonymise it.

me903 is strictly for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. All account registrations go through an age and identity verification process as part of our KYC procedures.

If we become aware that an account has been created by or for a minor, that account will be suspended immediately and any associated data will be handled in line with our account closure procedures.

me903 may update this Privacy Policy from time to time to reflect changes in our platform, services, or applicable legal requirements. When we make significant changes, we will notify registered players through an in-platform notification.

The effective date at the top of this page reflects when this version of the policy was last revised. We encourage you to check back periodically. Continuing to use the me903 platform after a policy update has been notified constitutes your acceptance of the revised terms.

If you have questions or concerns about any part of this Privacy Policy, please reach out to us at [email protected]. Our team is available around the clock and will be happy to explain anything in more detail.